Terms & Conditions

Booking & Payment: Booking will be confirmed only after receipt of the prescribed advance amount. The full balance must be paid at least 30 days before departure; otherwise, the booking may be cancelled and the seat reallotted.

Tour Cost: Tour cost is subject to change due to increases in fuel prices, taxes, government charges or other market conditions. Applicable GST will be charged extra.

Transportation: Transportation will be arranged according to the group size and destination. AC buses may not be available in hill stations, remote areas and certain pilgrimage destinations. Minibuses, Tempo Travellers or local vehicles may be used wherever required.

Accommodation: Rooms will generally be provided on twin/triple-sharing basis. A rollaway mattress may be provided for the third person. Single occupancy or an additional room will be charged extra. Hotel check-in and check-out will be as per hotel rules.

Food: Pure vegetarian food will be provided on a fixed-menu basis wherever mentioned in the package. During train journeys or at locations where the cooking team cannot operate, passengers may need to make their own arrangements or meals may be provided at local restaurants.

Tickets & Identification: Train, flight and helicopter tickets are subject to availability and the respective operator's rules. Every passenger must carry a valid original government photo ID throughout the tour. Passengers travelling with waitlisted or RAC tickets must make their own alternative arrangements.

Package Inclusions: Passengers must check all inclusions and exclusions before booking. Entry fees, boating, local vehicles, porter charges, cable cars, Doli/Pony, camera charges, mineral water, personal medicines and other personal expenses are excluded unless specifically mentioned.

The booking advance is non-refundable. For cancellations after full payment

Airline, railway and helicopter cancellation charges will be applied as per the respective operator's policy. Cancellation requests must be submitted in writing.

Changes & Force Majeure: The company reserves the right to modify the itinerary, schedule, transport, accommodation, tour cost or sightseeing due to weather, road conditions, natural calamities, strikes, government restrictions, political disturbances, transport cancellations or other circumstances beyond its control. Any resulting additional expense or loss must be borne by the passenger.

Unused Services: No refund will be provided for missed sightseeing, meals, accommodation, transport or any other service not used by the passenger due to personal reasons, late arrival or early withdrawal from the tour.

Health & Responsibility: Passengers must ensure that they are physically fit to undertake the tour. Senior citizens should travel with a family member or blood relative. The company acts only as a tour operator and is not responsible for deficiencies or disruptions caused by hotels, airlines, railways, transport providers or other third-party service providers.

Declaration & Jurisdiction: By signing the booking form, the passenger confirms that they have read, understood and accepted the tour itinerary, inclusions, exclusions and these Terms & Conditions. All disputes shall be subject to Bengaluru jurisdiction only.

Booking & Payment: Booking is confirmed only after payment of 50% of the tour cost plus applicable GST. The full balance must be paid within the deadline mentioned in the booking form/invoice. Failure to pay on time may result in cancellation without prior notice.

Official Payment: All payments must be made only to the official company bank account, UPI, card facility or office cash counter. Do not transfer money to any employee's or individual's personal account. Collect an official receipt for every payment.

Tour Cost & Foreign Exchange: GST is applicable on the total tour cost. International tour prices may change due to fluctuations in foreign exchange rates, airline fares, fuel costs, taxes, visa charges or supplier rates. The applicable exchange rate on the date of final payment will be considered.

Passport & Visa: Passengers must hold a valid passport with the required validity and submit all visa documents on time. Visa approval is entirely at the discretion of the concerned Embassy/Consulate. The company is not responsible for visa delay or rejection, and visa fees or other non-refundable expenses will be deducted.

Inclusions & Exclusions: Only services specifically mentioned in the itinerary, invoice or service voucher are included. Porterage, tips, laundry, room service, beverages, excess baggage, personal expenses and optional activities are excluded unless specifically mentioned.

Flights, Trains & Baggage: Flight/train schedules, seating, baggage allowance, delays, cancellations and refunds are governed by the respective operator's rules. Passengers must pay any excess baggage or additional charges directly. The company is not responsible for lost or damaged baggage.

Hotels & Rooms: Hotels mentioned in the itinerary may be replaced with similar-category hotels due to availability or operational reasons. Standard hotel check-in/check-out rules apply. Triple rooms may include an extra or rollaway bed. Children booked without a bed will not be provided a separate bed.

Meals & Special Requests: Meals will be provided according to the package and on a fixed-menu basis. Missed meals are non-refundable. Requests relating to food, rooms, airlines or medical requirements must be submitted in writing and are subject to availability.

The advance amount is non-refundable under all circumstances. If full payment has been made:

Cruise bookings and certain third-party services may be 100% non-refundable. Cancellation requests must be submitted in writing.

Date Change: Changing from one tour/date to another will be treated as cancellation of the original booking. Applicable cancellation charges and the cost of the new booking must be paid.

Itinerary Changes: The company may change the itinerary, hotels, transport, flight routing, sightseeing or departure date due to operational requirements, weather, traffic, closures, government regulations or other unavoidable circumstances. Any resulting additional expense must be borne by the passenger.

Unused Services: No refund will be given for any unused or partially used service, including flights, hotels, meals, sightseeing, entrance tickets or transport, due to late arrival, personal reasons or withdrawal from the tour.

Health, Safety & Insurance: Passengers are responsible for ensuring that they are medically fit to travel. Anyone requiring personal assistance must travel with a qualified companion. Travel and medical insurance are strongly recommended; insurance claims must be handled directly with the insurer.

Force Majeure: The company is not responsible for losses caused by natural disasters, epidemics, strikes, war, riots, government restrictions, flight/train cancellations or other events beyond its control. Additional costs arising from such events must be paid by the passenger.

Liability & Complaints: The company acts only as a tour organizer and is not directly responsible for services provided by airlines, hotels, transporters, cruise companies or other independent suppliers. Any complaint must be submitted in writing within 7 days after completion of the tour.

Declaration & Jurisdiction: By signing the booking form, the passenger confirms acceptance of the itinerary, inclusions, exclusions and these Terms & Conditions on behalf of all travellers listed. Legal matters shall be subject to the jurisdiction mentioned in the company's detailed Terms & Conditions.